• All products were developed and used as a part of some type of intervention strategy with a for profit, nonprofit or public sector organization.
• All products can be modified to meet your specific need.
• All products are presented by Mr. Embley at a site and time designated by the client.

Conferences

This section identifies workshop or conference "break-out sections" developed in accordance with conference specifications. All presentations are supported by handout materials and most are supported by Microsoft "PowerPoint" software. Conference presentations are identified and described with a specific workshop objective. The following conference presentations are available.

• Coaching for Leadership Success
• Coaching to Manage Performance
• Customer Service, Dealing with Difficult People
• Customer Service, Supervising and Encouraging Quality Service
• Emotional Intelligence-Emotional Competencies
• Listening Skills
• Mentoring
• Negotiating to Win/Win
• Power of Teams
• Strategic Planning

Mr. Embley can develop a conference presentation to meet your organization's specific need. (Click here to learn more about conferences.)

Course Offerings

This section identifies course offerings developed and presented as a result of an intervention strategy for a specific client. The content of course curriculum derives from a specific needs assessment, the formal identification of leadership competencies or is from other means to systematically determine the content of the course offering. Each course outline consists of a title, specific objective, participant outcome statements, and the identification of classroom hours. A combination of course offerings can serve as an organization's leadership development program. The following course offerings are available.

• Coaching
• The Coaching Model
• Communicating with Employees
• Conflict Intervention Strategies
• Conflict Resolution in the Workplace
• Customer Service
• Directing the Work of Others
• Establishing Department Expectations
• Interacting With Coworkers
• Interviewing
• Introduction to Supervision
• Managing People through Change
• Meeting Management, Conducting Effective Meetings
• Performance Management
• Positive Reinforcement
• Strategic Planning Processes
• Team Building
• Time Management
• Understanding the Power of Teams

Mr. Embley can develop a course to meet your organization's specific need. (Click here to learn about course offerings.)

Programs

A program is a training event designed to teach an audience to implement concepts outlined in a specific text. For example, an organization may want a training event written specifically for its culture and for its leadership based on the Ken Blanchard book Empowerment Takes More Than a Minute. Armed with proper permissions, Mr. Embley can organize a training event around the content of Mr. Blanchard's book.

The Programs section identifies programs developed for different clients:

• The Coalition Leadership Program based on the text: Catalytic Leadership by Jeffrey S. Luke, Copyright 1998 by Jossey-Bass, Inc. (the web site for Jossey-Bass, Inc. is www.josseybass.com). The Coalition Leadership Program is thirty-two (32) hours of classroom training (four eight-hour days of training, or eight four-hour days of training). (Click here for more information and a description of the Coalition Leadership Program.)
• The Mentoring Program based on the text: The Mentor's Guide: Facilitating Effective Learning Relationships by Lois J. Zachary, Copyright 2000 by Jossey-Bass, Inc. (the web site for Jossey-Bass, Inc. is www.josseybass.com). The Mentoring Program is eight (8) hours of classroom training. (Click here for more information and a description of the Mentoring Program.)
• The Quality Leadership Program and is based on the text: The Team Handbook, Oriel, Inc. (the web site for Oriel, Inc. is www.orielinc.com). The Quality Leadership Program is forty-eight (48) hours of classroom training (six eight-hour days of training, or twelve four-hour days of training). (Click here for more information and a description of the Quality Leadership Program.)

Mr. Embley can develop a program to meet your organization's specific need. (Click here to learn about programs.)

Job Descriptions

This section references over 200 sample nonexempt and exempt job descriptions for financial institutions. What do the sample descriptions do for you and for your organization? The sample descriptions will save you time!

Your financial institution may have a need for a good description program, but the organization does not have the time, budget or people power to start a program from scratch. If the description format meets your organization's needs and sample descriptions match existing jobs, you can use them to help establish an effective and efficient description program for your organization. (Click here for more information about descriptions for your financial institution.)

Mr. Embley can format and write descriptions or he can develop and implement a description program to meet your organization's specific need. (Click here to learn about description services.)

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