• Leadership Development
• Strategic Planning
• Mentoring
• Performance Management
• Customer Service
• Conflict Resolution
• Facilitation
• Job Description
• Career Development
• Coalition Building
• Quality Leadership (Total Quality Management)

The means and methods used by Mr. Embley to realize partnerships through the provision of professional services are to:

• identify the needs of the client and establish mutual expectations.
• create appropriate action plans to specify the means by which the expectations will be realized.
• identify and form constructive relationships with stakeholders.
• custom design intervention strategies and activities (when appropriate).
• provide leadership development and training opportunities (when appropriate).
• analyze processes, resolve problems, and find solutions through the facilitation of group activity (when appropriate).
• implement strategies and activities that account for stakeholder interests and achieve established goals.
• evaluate the success of intervention strategies and leadership development activities.

Do you want to partner with Mr. Embley in the provision of professional services for your department/organization? To contact Mr. Embley, click on Reach Us. There is no cost for the initial consultation. A more detailed description of each professional service is outlined below.

Leadership Development Services

Do your management teams have the tools and possess the skills to create a productive work environment? Do you know what leadership skills and abilities need developing? Do your management teams work to find solutions and change potential problems into opportunities? Do you have a need to create a leadership development program for your company? Do you have people problems?

Mr. Embley will partner with you to identify the skills and techniques needed to further develop a productive work environment and then tailor strategies and methods to your culture and environment and work to develop the skills and abilities of the leaders in your organization.

Strategic Planning Services

Do people in your department/organization have the same sense of purpose, vision for the future, and common set of values? Is everyone in agreement as to the immediate challenges and the methods by which each challenge will be met and overcome? Is everyone on the same page?

Mr. Embley will partner with you to create and tailor a process to meet your specific planning challenge.

Mentoring Services

Studies consistently show that employees who are given mentors have high retention rates and are more productive than those who are not. A well-designed program can keep employees moving up rather than on, and give organizations more bang for the buck than training and professional development courses. Mentoring programs provide employees with something no other learning opportunity does: their own personalized coach and cheerleader, counselor and advocate, and all around professional sounding board (depending on how the learning relationship is structured). Could your organization benefit by creating a climate of learning relationships?

Learning is the fundamental process and the primary purpose of mentoring. Mr. Embley will partner with you to create a learner-centered mentoring program that will stimulate and guide reflective mentoring practices and help mentors to prepare thoughtfully and otherwise develop and expand existing mentoring skills.

Performance Management Services

Do supervisors know how to manage performance? Do supervisors know how to coach? Do supervisors know how to develop a performance plan?

Mr. Embley will partner with you to develop and implement a performance management plan or develop related products that will meet the specific performance management needs of your department/organization.

Customer Service Services

Does the provision of internal and/or external customer services meet established standards? Do you know what strategy or approach to use to improve the provision of service in your department/organization? Do your supervisors know how to coach and develop those who provide direct customer services?

Mr. Embley will partner with you to determine your needs and then develop and implement strategies to ensure the provision of quality internal and/or external service.

Conflict Resolution Services

Do conflicts exist between key players and/or departments or other important relationships in your organization?

Mr. Embley will partner with you to develop a strategy and otherwise facilitate the resolution of conflict.

Facilitation Services

Do your leaders know how to plan and conduct an effective and efficient meeting? Are efficiencies gained by having a neutral, third party organize and conduct a meeting?

Mr. Embley will partner with you to develop the meeting management skills of leaders in your department/organization. He will partner with you to organize and conduct a retreat or meeting.

Job Description Services

Do supervisors and employees understand job expectations? Have supervisors identified selection criteria for each job? Do you have adequate documentation to support performance management, base rate compensation, and other human resource programs in your organization?

Mr. Embley will partner with you to develop a job description program that will meet the human resource needs of your organization.

Career Development Services

Do your team members know about career options and what they need to do to prepare for a future in your organization? Are your team members frustrated by a perceived lack of career opportunities in your organization?

Mr. Embley will partner with you to identify career strategies and programs for your organization.

Coalition Building Services

Do you have complex challenges that require leaders to reach out beyond their boundaries to engage a much broader group of stakeholders to create sustainable strategies to address the challenges? Do you have a need to form an "alliance" with a group of workers and other departments that are beyond your scope of authority?

Mr. Embley will partner with you to develop and implement a strategy that will result in the creation of an effective and efficient coalition. Coalition leadership is a kind of leadership that is more successful with complex, interconnected problems. Mr. Embley can help develop effective leaders that can act as catalysts that convene multiple stakeholder groups, facilitate and mediate agreements around tough issues, and think systemically and strategically about sustainable actions. Mr. Embley can help develop coalition leaders that are passionate about reaching particular outcomes yet remain flexible and inclusive on specific strategies to reach the desired results.

Quality Leadership (Total Quality Management) Services

Empowerment is a common "buzzword" yet the concept of empowerment has a specific meaning, purpose and role in progressive organizations. Does your management team understand what it means to empower your work force? Will your culture and climate be supportive of empowered employees? Do you know how the concept and process of managing a team of employees will change (in comparison to a more traditional approach to managing people)?

Mr. Embley will partner with you to determine if quality management techniques will work within your organizational culture and climate, and then work in partnership to develop appropriate strategies to implement quality management techniques and empower your team of employees.

Home | Products | Professional Services | Company Profile | Reach Us

©2001 Ken Embley & Associates. All rights reserved.